How do I read my utility bill?

The town of Log Lane Village only bills for water, sewer, trash. We do not provide electricity, gas, and or internet. Those are third party vendors (such as Xcel energy, charter, and spectrum). Do not confuse Xcel energy and Xpress bill pay as the same service. Xcel energy provide gas and electric to citizens of log lane and Xpress bill pay is the towns platform to receive water bill payments. Xcel energy has their own billing system not associated with Xpress bill pay or associated with the Town of Log Lane Village.

Our bills go on 4" x 5"  post cards mailed out individually. If there is a newsletter to be sent, the bill will be in a regular sized white envelope to include our newsletter, information and your bill. Please read the following to understand your billing. 
Billing is always going to be a month behind. Bills to customers go in the mail after the 24th. Payments for bills are due on the 15th of every month. If the 15th falls on a weekend or holiday, then it will be due on the next regular business day by 5PM.
Payments made after the 15th will be counted as late. Late fee's/ penalties are applied the day after the due date.
Payments can be made in person or over the phone. We accept cash, check, money orders, and debit/credit card. We also offer Xpress Bill Pay to customers who register their accounts on the platform to pay at their convenience 24 hours a day 7 days a week all year long. To register your account search Xpress bill pay Log Lane Village Colorado and use the customer number with no periods, spaces, or dashes.**(there is a 3% fee to make payments via Xpress)**

Past Due balances show if there is a balance from the previous month.
Water charges are billed by gallons used by the customer per month. This amount is calculated by the amount of water going through a customer's meter.
Fire protection is a set rate billed to vacant lots. Vacant homes are equivalent to the base rate of $141.13.
Sewer charges are billed at a set rate $51.50 per month
Connect fee is billed at a set rate and applied to accounts that were shut off for non payment or at the request of the home owner.
Trash charge/fee is billed at a set rate $21.65 per month
Non Sufficient fund fee is applied when payments via credit card, check, or ACH are returned after being posted as paid that fee is $25.00
Water penalty is billed at 10% of the total bill applied the day after bills are due. Sewer Penalty is billed at 10% of the total bill applied the day after bills are due. SP might not show on your post card if the message is too big it overlaps. If you get a water penalty you will also receive a sewer penalty.
Fee's can be increased at any point at the direction of the board of trustees done so at a regular meeting to be formally voted on. Board meetings are the second Wednesday of every month at 6:30 PM at 202 Birch St in LLV.
If you have further questions on billing please see the master fee schedule or call the office. 970.867.8027

THE ATTACHMENT BELOW IS AN EXAMPLE OF WHAT YOUR WATER BILL WILL LOOK LIKE AS WELL AS OTHER INFORMATION ADDED IN THIS SECTION ABOVE.

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PDF icon examplellvutbill.pdf407.93 KB